No; but we encourage having small items packed as much as possible and somewhat organized prior to our arrival. That way, we can get the job done as efficiently as possible. However, we can do all the above while on site as well; it just may take us longer than a normal job, which may mean labor charges. Please see above for our labor policy. A customer-service representative would be happy to go over this policy with you when you make your appointment as well.
Yes - we'll take items from wherever they are located.
Yes feel free to request information regarding our insurance provider.
We cannot take anything liquid or hazardous, as determined by the state. These items require special handling and / or disposal. Briefly, we cannot take paints, chemicals, oils, asbestos, bug-infested items, carrion, or any other hazardous substance.
Yes we are a "green friendly" operation. We recycle and donate reusable items whenever possible. This not only diverts junk away from the landfill but it also saves us money in landfill fees.
Without seeing the items you wish us to remove for you, it is hard to provide a guaranteed estimate based on the load size. To get our most accurate estimate, you can get a rough estimate here.
Yes, you can cancel for whatever reason before we start actually working.
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